Google Dialogflow
AI Chatbot Development Using Google Dialogflow
Want to create your own conversational AI chatbot? We have expertise in Dialogflow console, and we do develop AI chatbots. Get in touch with us today.
We Develop and Integrate AI Chatbots On
Website
Facebook Messenger
Slack
Telegram
Twilio
Google Assistant
Alexa
Cortana
Kik
Improve Your Customer Service With Google Dialogflow Chatbot Development
Do you get too many customer enquiries via chat and don’t have enough executives to handle them? Is it difficult to keep track of everything? AI chatbots developed with Google Dialogflow help you solve these problems and others like inventory optimization, handle payments and can be launched for other smart devices.
The key benefit of using Google Dialogflow to develop artificial intelligence chatbot is that your bot will converse in natural language with the customers. This is because Dialogflow is integrated with Google’s Cloud Natural Language and it helps your AI chatbot understand the nuances of the language rather than just holding on to the literal meaning of each word. This will enable your bot to converse with your customers and make them feel like they are talking to a real person.
Google Dialogflow offers support for both voice-based and text-based AI assistants, making it easier for you to integrate it into all smart devices and IoT devices. Our AI developers can help you integrating multiple features and functionalities in your AI chatbot so that you can reap maximum benefits from your software. All you have to do is tell us your problems and discuss your requirements with us. After that, sit back and relax as our expert app consultants sort out the rest for you.
Industries For Which We Develop AI Chatbots Using Dialogflow
eCommerce
If you are in the eCommerce industry, you must be dealing with many customers on a regular basis. As your sales increase, more queries keep coming in and it is difficult to manage all of them efficiently. To help you handle the inflow of queries, we develop AI chatbots that help in the following ways:
- Quick checkout and product browsing
- Automated general queries
- Shipping updates
Banking and Finance
For businesses in the banking and finance industry, it has become rather mandatory to turn digital. Digital finance or fintech allows for more flexibility and comfort for the customers. It also creates automatic records for the businesses and banks themselves. See how our Dialogflow AI chatbot development can help you:
- Send alerts to customers in real-time
- Solve customer grievances
- Fraud detection
Education
With the change in technology, it becomes important that the same change is brought to education as well. To solve students’ doubts and help teachers out with other tasks, an AI chatbot with Dialogflow could be very useful for the education industry. At Space-O, we develop AI chatbots for educational purposes that can help you with:
- Assign tasks and projects to students
- Allow students to apply for leave and take attendance
- Help students with resources and solving their queries
Travel and Tourism
Very few people prefer going to the agent for booking tickets or hotels. With digitization, the inflow of travellers who make bookings online has increased. As they come back with their queries, it becomes imperial to handle them efficiently. At Space-O, we develop an AI chatbot with Dialogflow that can:
- Handle and solve customer queries
- Make bookings
- Give suggestions so travellers get the best prices and offers
Healthcare
Did you know there are AI chatbots that help with your mental wellbeing? There are many uses of an artificial intelligence chatbot in the healthcare sector. Our developers at Space-O Canada are able to develop conversational AI chatbots using Dialogflow that help you with the following:
- Make appointments and bookings for tests
- Give reminders for medicines and checkups
- Help doctors plan their day better
Fitness
The fitness industry is shifting online to help their customers even if they are travelling or unable to reach the gym on a particular day. We develop AI chatbot with Dialogflow to help you with:
- Send meal and workout plans
- Solve queries of customers
- Keep track of diet, sleep and progress
Human Resources
Various enterprises are making use of automation and artificially intelligent chatbots for streamlining human resource processes. Here is how an AI chatbot developed by our developers at Space-O Canada can aid you:
- Help with onboarding
- Help employees with general queries
- Explain company policies to the employees
eCommerce
If you are in the eCommerce industry, you must be dealing with many customers on a regular basis. As your sales increase, more queries keep coming in and it is difficult to manage all of them efficiently. To help you handle the inflow of queries, we develop AI chatbots that help in the following ways:
- Quick checkout and product browsing
- Automated general queries
- Shipping updates
Banking and Finance
For businesses in the banking and finance industry, it has become rather mandatory to turn digital. Digital finance or fintech allows for more flexibility and comfort for the customers. It also creates automatic records for the businesses and banks themselves. See how our Dialogflow AI chatbot development can help you:
- Send alerts to customers in real-time
- Solve customer grievances
- Fraud detection
Education
With the change in technology, it becomes important that the same change is brought to education as well. To solve students’ doubts and help teachers out with other tasks, an AI chatbot with Dialogflow could be very useful for the education industry. At Space-O, we develop AI chatbots for educational purposes that can help you with:
- Assign tasks and projects to students
- Allow students to apply for leave and take attendance
- Help students with resources and solving their queries
Travel and Tourism
Very few people prefer going to the agent for booking tickets or hotels. With digitization, the inflow of travellers who make bookings online has increased. As they come back with their queries, it becomes imperial to handle them efficiently. At Space-O, we develop an AI chatbot with Dialogflow that can:
- Handle and solve customer queries
- Make bookings
- Give suggestions so travellers get the best prices and offers
Healthcare
Did you know there are AI chatbots that help with your mental wellbeing? There are many uses of an artificial intelligence chatbot in the healthcare sector. Our developers at Space-O Canada are able to develop conversational AI chatbots using Dialogflow that help you with the following:
- Make appointments and bookings for tests
- Give reminders for medicines and checkups
- Help doctors plan their day better
Fitness
The fitness industry is shifting online to help their customers even if they are travelling or unable to reach the gym on a particular day. We develop AI chatbot with Dialogflow to help you with:
- Send meal and workout plans
- Solve queries of customers
- Keep track of diet, sleep and progress
Human Resources
Various enterprises are making use of automation and artificially intelligent chatbots for streamlining human resource processes. Here is how an AI chatbot developed by our developers at Space-O Canada can aid you:
- Help with onboarding
- Help employees with general queries
- Explain company policies to the employees
Benefits Of Developing An AI Chatbot Using Dialogflow
Natural and rich conversations
With Google Dialogflow, you get the best quality conversations that are more natural-like rather than made up. The conversation ability and quality are much more improved than any other AI chatbot frameworks. The Dialogflow platform is also more scalable than others, making it easier to keep improving your artificial intelligence chatbot.
System entities
System entities are recognized more accurately and because of that, it becomes easier to get more data like time, date, currency, and other such data without having to apply any custom codes or logic. It also has improved system entity language infrastructure that helps you avail better cross-language support.
Different platforms
The Google Dialogflow platform is very flexible and has built-in integrations for various platforms such as Facebook Messenger, Slack and of course, Google Assistant. It also offers SDKs and support for more than 14 programming languages, making it more flexible and easy to integrate on various platforms and devices.
20+ languages
Google Dialogflow offers support and works in more than 20 languages. This allows the conversational AI chatbot to read and understand the conversations easily. It also allows us to develop and release your AI chatbots worldwide in the language of your choice.
Carry out various tasks
When you develop AI chatbot using Google Dialogflow, it will be able to carry out a wide variety of tasks. We can add jokes, events search, dining out, local services, reminders, tourism, and other little tasks for the users. This makes it convenient for users to do things from just one place and easily manage everything.
Sentiment analysis
Dialogflow lets you do sentiment analysis for every user query. Powered by Cloud Natural Language, sentiment analysis can help you switch dissatisfied customers to live agents or get a better understanding and get higher customer retention.
Automated phone service
Dialogflow Phone Gateway has the option to add a dedicated phone number to your AI chatbot. It can be added easily and it lets the users place a call directly to the AI agent. This phone gateway is a combination of phone connectivity, natural language understanding, speech recognition, and speech synthesis.
Automatic spelling correction
When users interact with artificial intelligence chatbots, they don’t pay too much attention to their spelling errors. Hence, with Google’s automatic spelling corrector, it becomes easy to keep correcting the spellings as the users come with their queries.
IoT integration
With IoT integration, you can make our IoT devices smarter. It adds an extra layer of intelligence to your devices, making them capable of understanding a user’s intent and meaning behind a certain conversation.
Talk to our AI Chatbot consultants about your requirements today.
Process We Follow For Developing Conversational AI Chatbot
Understanding requirements
In this step, we will need you to list down all your requirements for your artificial intelligence chatbot. We will ask you questions like, what are your goals from the AI chatbot? What problems are you hoping to solve? Your answers to such questions will help us understand what you are looking for and aid us in taking the next step. The better we understand your requirements, the better we can deliver what you are expecting from us.
Determining messaging channels
Not every business is the same, we understand that. As the industry changes, so will the target audience. According to the target audience, we will need to understand the best messaging channel where most of your customers are present. This can make it easier for them to reach out to you. Thus, we will help you understand and determine the best messaging channel for your AI chatbot.
Analyzing conversations for automation
Our team of AI experts and programmers will analyze the data and understand which use cases will be the best for your artificial intelligence chatbot development. We will work to establish the automation roadmap and determine which parts of your conversations can be automated with an AI chatbot. Most of the conversations with your customers can be automated but we will need to sort them out in order to train the chatbot using Google Dialogflow. The better we train it, the more accurate it can be after deployment.
Training the Dialogflow chatbot
In this step, we will finalize the intent of the conversations, and set certain goals for the AI chatbot using Google Dialogflow. We will sort the training data as per the requirements. After that, we will begin training the bot by feeding it data and constantly testing it. We will check what the bot replies and how it learns based on real-time conversations in our testing environment. We will ensure that we will work on all the intents and various conversations to provide you with a comprehensive AI chatbot.
QA testing
We want to make sure that there are no technical issues in your AI assistant. Hence, we will be conducting a thorough QA test throughout the project and final testing will be done once the entire project development has been completed. We will also be sending the final build with you to check it from your end. If you require any changes or have suggestions, we will work on those as well. We will ensure that everything is running smoothly so that there aren’t any issues in the deployment stage or after that.
Deploying and integrating the AI chatbot
This is the final stage of AI chatbot development process. We will be integrating your AI assistant with the messaging channels that we determined in the 2nd step and taking it to live. The bot will keep learning even after deployment by using the data that it collects from conversations with your customers. Hence, it will constantly keep improving. Moreover, we also provide 3-month technical support for free so we will work on the maintenance if you have any concerns.
FAQs
How much time does it take to develop conversation AI chatbot usually?
The duration of the project will depend on the scope of your project and your requirements. Hence, it will be helpful to us if you could list down all your requirements to us in the initial stages as it will enable us to create a better and more accurate timeline for your project. For now, all we can say is that simpler projects will require less time and complex projects will take up more time. This is because when we are developing software using artificial intelligence, we need time to train the AI chatbot.
What if I want to hire dedicated developers for my Dialogflow AI chatbot?
Yes, that is also possible with Space-O Canada as your technical partner. We do offer Google Dialogflow solution development services for your project but we also have the option for hiring dedicated developers from our company for your software project. You can hire developers on an hourly, weekly or monthly basis, depending on your requirement.
What will you require from me while or before developing the AI assistant?
All we need from your end is that you give us your requirements and tell us what you need. This will help us provide you with what you are looking for and fulfil your expectations better. Apart from this, we expect you to provide us with upfront feedback on the project so that we can make alterations and deliver accordingly.
Will the AI chatbot developed using Dialogflow be able to handle orders and manage payments?
Yes, if you need it then we will integrate functionalities that can handle orders and manage payments for your business.
How many queries can this AI assistant handle at one time?
We will suggest you an edition of Google Dialogflow, depending upon your requirements. The very basic edition, the Standard edition is free to use and can handle queries accordingly. If you get too many queries in one day, we would suggest you opt for the Enterprise edition. Although there are some minimal charges per query, it is totally worth the expense.
Which AI technologies are imbedded in Google Dialogflow?
The Google Dialogflow platform makes use of Cloud Natural Language to provide rich and natural language in the conversations. It also makes use of Machine Learning to understand the patterns of human behaviour and how to tackle them. Dialogflow is also able to perform sentiment analysis on every query by the users which makes it easy for you to gauge the response of the users and improve accordingly.
Will the chatbot use natural and easy-to-understand language?
Yes, Dialogflow has Google’s Cloud Natural Language integrated into it so it is able to use natural and rich language when talking to the customers and solving their queries. It is able to understand the nuances of the language and easily understand what the customers are looking for. It also makes use of machine learning to easily understand what the customers are saying and learn everyday for serving the customers better. The AI chatbot will also make use of sentiment analysis to better understand if the customers are happy or upset.
Client’s Testimonials
I was mostly happy with the high level of experience and professionalism of the various teams that worked on my project. Not only they clearly understood my exact technical requirements but even suggested better ways in doing them. The Communication tools that were used were excellent and easy. And finally and most importantly, the interaction, follow up and support from the top management was great. Space-O not delivered a high quality product but exceeded my expectations! I would definitely hire them again for future jobs!
Bashar Anabtawi
I am really pleased with the prompt responses I got from Space-O. Inquiries were answered within a very short time and issues were fixed within 12 hours. The Space-O team kept open communication at every stage of the process. Working with them felt like a collaboration resulting in the creation of a platform we are more stan satisfied with. The team took our concept and successfully create the platform we have today. Rakesh and his team really have the clients vision as a priority.
