Top 6 AI Chatbot Development Frameworks [Pros + Cons + Integration + Pricing]
December 24, 2019

Top 6 AI Chatbot Development Frameworks [Pros + Cons + Integration + Pricing]

AI chatbot framework

Are you tired of handling all the customer queries? Do you want to develop an AI chatbot for your business? In this blog, we have listed the top AI chatbot frameworks to help you develop a conversational bot that is best suited for your business. We have mentioned the pros and cons of each chatbot, the platforms where you can integrate these bots and the pricing as well. Check them out and reach out to us for more information on the development process.

Businesses get tons of customer queries on a daily basis. It could become difficult to manage all the queries easily. Are you looking for an alternative option?

AI chatbots are here to save the day! The recent explosion in the AI chatbot development industry has been phenomenal. With constant new releases and updates, there are many AI chatbot frameworks that are combating with each other for the top spot.

But it might be difficult to understand which one is better. There are 2 factors that help you determine if a chatbot is worth the investment or not: one is increased efficiency and other is saving time. There are different types of chatbots and AI assistants available in the market.

To help you out for choosing the best one for your business, we have listed top AI chatbot frameworks. Along with pros, cons and integration, we have also mentioned the pricing plans for each framework.

Top AI Chatbot Frameworks For Your Business

1. Microsoft Bot Framework

The Bot Framework by Microsoft is a set of services, tools and SDKs that give a rich foundation or framework to the AI chatbot developers. Using this framework, we can build and connect intelligent bots. These enterprise-grade bots provide you with the complete ownership and control of your data. 

Pros: 

  • SDKs for multiple computer languages
  • Prebuilt entities
  • Machine learning speech to text
  • Technical computer support
  • Multilingual

Cons: 

Have to choose either Node.js or C# platforms for development.

Integrate with:

  • Skype
  • Slack
  • Facebook Messenger
  • Website
  • Cortana
  • Microsoft team
  • Kik

Pricing:

There are both free and paid versions in the Microsoft Bot Framework. The paid version works on the basis of pay as you use. It charges $0.50 per 1,000 messages that are exchanged via the premium channel using the AI chatbot. Flexible support plans begin at $29 per month. 

2. Rasa

Rasa is an open-source framework that has 2 major components: Rasa NLU and Rasa Core. Rasa NLU is responsible for natural language understanding while Rasa core helps create intelligent, conversational chatbots. Rasa Stack is actually leading in the open-source machine learning toolkits that help developers create better AI chatbots with minimal training data. Go through the pros and cons listed below and if you feel like getting your AI chatbot developed by our expert developers, you can check out our services for Rasa AI chatbot development. Moreover, we have written one more blog if you want an in-detailed list of reasons for choosing Rasa’s framework for your artificial intelligent chatbot.

Pros:

  • It can be deployed on your own server by keeping all the components in-house.
  • Highly customizable, so it allows developers to create a chatbot with desired features.
  • It allows multiple environments for development, staging and production.
  • Rasa offers analytics for various data that allows you to understand customers better.
  • This AI chatbot framework works on the basis of interactive learning, hence it keeps learning on its own as it interacts with people.

Cons:

Rasa isn’t exactly suitable for beginners so new developers could be a little intimidated by this AI chatbot framework.

Integrate with:

  • Facebook Messenger
  • Rocket.Chat
  • Slack
  • Telegram
  • Twilio

Pricing:

Although open-source, Rasa also has a paid version for its AI chatbot framework. It is called Rasa platform and it is available for enterprises that need heavy functionalities and better performance. The prices are not displayed on their website and one needs to have a word with their customer representative executives to understand the pricing structure. 

3. Wit.ai

Wit.ai has been acquired by Facebook and is free for commercial usage. This NLP platform lets the developers create the entities and intent. It is an open-source chatbot framework that began as a Y Combinator startup. Since it is still an open-source project with open tools, the developers can easily create bots with human-level intelligence without having to teach the bot the basics of human conversations. 

Pros:

  • Easy to deploy it on Facebook Messenger, so if you want to create a bot just for that platform, this is the best AI chatbot framework.
  • It is open-source which means that it has a large developer community.
  • The NLP engine in Wit.ai’s AI chatbot framework is undeniably amongst the best and can hold its own against bigger bot-building tools.
  • It offers SDKs in iOS, Node.js, Python, Ruby.
  • Wit.ai supports around 80+ languages from around the world, allowing developers to easily translate data worldwide.

Cons:

Some of the developers have stated that it might be harder to retrieve missing parameters in Wit.ai as compared to other AI chatbot frameworks.

Integrate with:

A chatbot created using Wit.ai can be integrated into:

  • Your app
  • Your website
  • Slack
  • Facebook Messenger
  • Wearable devices
  • Home automation

Pricing:

Free of cost

4. Dialogflow

Dialogflow is an AI chatbot framework that is a subsidiary of Google. It comes with machine learning capabilities, built-in NLP features and integrations with many other popular communication platforms. With Google Dialogflow, developers are able to create highly intelligent chatbots that can understand the nuances of language and keep improving over time. This is because it is supported by Google’s Cloud Natural Language, making it easier to train the bot to understand human emotions and sentiments.

Pros:

  • Supports both voice-based and text-based assistants.
  • Easy to understand and learn, even for beginners.
  • Best quality and rich conversations using natural language.
  • It offers SDKs for more than 14 platforms.
  • Google Dialogflow supports more than 20 languages from around the world. 
  • It can carry out various tasks such as jokes, event search and payment handling.
  • With an in-line editor, the coding becomes speedier.
  • It helps you do sentiment analysis for every query.
  • Allows IoT integration to add an extra layer of intelligence for home automation. 

Cons:

Fine control over dialogue processing is not available to the programmer.

Integrate with:

  • Facebook Messenger
  • Google Assistant
  • Slack
  • Alexa
  • Cortana
  • Kik
  • Line
  • Skype
  • Telegram
  • Twilio
  • Viber

Pricing:

The standard edition if free of cost but you can switch to a paid version if you have to handle a lot of queries on a regular basis. Starting at $0.002 per text request, the prices vary and can go up to $0.075 per minute for all the phone calls that you process.

5. IBM Watson

Watson is one of the most widely known AI chatbot frameworks used by developers. It offers a variety of bot-building tools. It has built-in machine learning capabilities and in comparison to other big players in the AI chatbot framework race, IBM Watson holds its own in terms of features, integration and flexibility. Large companies are using IBM Watson for building sophisticated AI chatbots for their internal purposes. It is a pioneer in the fields of artificial intelligence, machine learning, natural language processing and reasoning. Moreover, it offers the developers advanced cognitive capabilities. 

Pros:

  • IBM Watson is loaded with a highly advanced and capable machine learning engine.
  • It allows automated predictive analysis.
  • For non-technical business users, there is a Watson Assistant GUI that they can use easily.
  • IBM doesn’t collect the data that you use for building the bot and lets you store it on a private cloud, thus ensuring maximum security and confidentiality.
  • It also has visual recognition security.
  • Currently, Watson supports more than 10 languages from around the world and it also has an in-built language translator.
  • It has a tone analyzer that helps you understand and distinguish negative and positive responses from the users and customers.

Cons:

One complaint by some developers regarding IBM Watson has been that it has too many tools. The featured set of tools in Watson is geared towards creating an AI chatbot and it is being shown primarily as an AI chatbot framework. However, sometimes developers find it too confusing if they want to create a simple, non-AI chatbot for gaming sites or some other simple bot.

Integrate with:

  • Facebook Messenger
  • Intercom
  • Slack
  • WordPress site

Pricing:

The pricing model starts from the Lite version which is free of cost and allows up to 10,000 messages per month. Other chargeable plans are Standard, Plus, Premium, and Deploy Anywhere. Standard costs you $0.0025 per message and provides you with unlimited messages. The Plus plan’s pricing information is not public and you can contact IBM for a free 30-day trial. Premium and Deploy Anywhere plans are based on custom pricing.

6. Amazon Lex

A versatile chatbot framework with sophisticated bot-building tools, Amazon Lex is a great AI chatbot framework for beginners in the field. It is a part of Amazon Web Services and is one of the most powerful, capable and multifaceted options available. It comes with built-in machine learning and natural language understanding capabilities with AWS. Highly scalable in nature, AWS helps make this AI chatbot framework better than most others.

Pros:

  • Allows automated speech recognition and converts speech into text.
  • Integrated with AWS, it is highly scalable.
  • Amazon Lex provides SDKs for many different platforms.
  • Free to use, all one needs to do is log in to the AWS account and start creating.

Cons:

A primary concern of developers is that there is a language barrier when it comes to developing an artificial intelligence chatbot using Amazon Lex. As of early 2019, the popular chatbot framework was available only in American English and no other languages. 

Integrate with:

  • Facebook Messenger
  • Slack
  • Kik
  • Twilio SMS

Pricing:

Amazon Lex is based on a pay-as-you-go pricing model. They charge $0.004 per voice request and $0.00075 per text request. Highly flexible, Lex also allows users to process up to 10,000 text requests and 5,000 speech requests per month for free for the first year.

Let’s Chat About Development

So these were some of the top AI chatbot frameworks used by developers around the world. Did you find one that you think is feasible for your business? If yes, do let us know.

Do you want to develop an AI chatbot using Rasa, Dialogflow or any other framework? Or do you want artificial intelligence software development? Do you have questions like how to build an app or what is the cost to create an app? Feel free to discuss it with us.

We are a software and mobile app development company based in Canada. We are known for providing fully-equipped software and apps for Android, iOS, and web platforms.

To get in touch with us, just fill the Contact Us form given in the footer and we will get back to you within 2 working days. We provide a 30-minute free consultation with our experts in which you can discuss your idea with us in confidentiality to help us understand the feasibility of your project.

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This page was last edited on August 22nd, 2020, at 5:32 AM.

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