Telemedicine App Development: Cost Estimation, Features, And All You Need To Know

Digital transformation in the telemedicine industry shows a change in the healthcare landscape. The current coronavirus crisis has knocked down the doors of the healthcare service industry hard. Only one outbreak and our healthcare sector understood the dire need for developing medicinal healthcare efficiency. With it, the telemedicine app development is getting more attention, its market demand is growing, and the healthcare landscape is transforming as well.

Telemedicine app development gained momentum when the world estimated that people will need innovative healthcare solutions soon. Statista expects the telemedicine market size to reach a value worth $175 billion by 2026.

Everything that you can/cannot imagine is nowadays available online. Whether it is a saloon service or virtual dating guide apps, you can have every service at your doorstep. If the digital transformation has reached every corner of the business world, how can the health sector lag? Today, telemedicine apps are available to solve all your health-related concerns with a simple click.

In the United States, the number of physicians is estimated to shrink from 121,900 to 46,900 by 2032. These alarming figures are a reminder for us to look deeply into developing a telemedicine app and save the world to run out of doctors.

That’s why for telemedicine app development, we’ve compiled from its cost estimation to its importance and features everything in one guide. The one who reads this summary will surely realize how significant it is to dive into telemedicine app development solutions and safeguard the health industry for the future.

What Is A Telemedicine App?

A telemedicine app connects patients and doctors online. Patients consult healthcare professionals through the application using video calls. They use this software as a service for getting guidance on their chronic diseases. Patients can choose which doctors or physicians to consult out of the available ones on the list.

For this, patients and care providers have to get registered on a telemedicine app. Patients can browse doctors on the app for getting the desired consultation from them. With a telemedicine app solution, people can manage different ill-conditions like addiction, blood pressure, cholesterol, or diabetes while sitting at their homes. For a better understanding, let’s read point-wise how a telemedicine app works.

How Does Telemedicine Apps Work?

  • As in the traditional methods, a patient books an appointment, similarly, in telemedicine he/she books a video or live chat appointment through the mobile app. It primarily involves using modern communication tools like a toll-free phone number or an online account.
  • Telemedicine starts when a patient requests consultation or doctor visits while submitting basic personal details (name, email address, and age), information about his/her condition through an app.
  • The physician or doctor on demand either accepts or rejects the request. They can even postpone it to the future.
  • For instance, if you get wounded and you suspect infection in it, you can book a video call with your healthcare employees.
  • If you feel that your stomach is upset for the last few days, you can consult your primary physician through telemedicine.
  • If you are going on an unplanned trip, the online chat functionality lets you receive an e-prescription within a day.
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Telemedicine App Trends

Telemedicine app development is already shaping the future of the healthcare field. Healthcare organizations are hustling to develop a telemedicine app for their business. The exponential growth of the telemedicine industry alone in the United States is expected to rise from 38.7 billion USD in 2020 to 191.7 billion USD in 2025.

With a surreal surge of telemedicine app development in the medical establishments, the trends to develop a telemedicine app solution must evolve, too. In the next few lines, you’ll learn about the top five telemedicine app trends.

  1. mHealth Technology – mHealth is a subsidiary of telehealth aiming at using mobile technology specifically for healthcare. In a few words, mHealth is a collection of mobiles, telemedicine apps, devices, and connections that allow mobile medicinal practices for a user. This definition of mHealth by WHO will make its concept crystal clear in your head.
     
  2. Artificial Intelligence – Could you name a sector that doesn’t use AI today? AI-powered apps are the new telemedicine trend because they can help a patient in critical conditions. AI-powered telemedicine apps linked with patient information, his/her past medication, diagnosis, symptoms, treatments, and doctors’ history can be helpful in real-time.
     

  3. Technological Advancements – Technology is updating faster than ever before. With increasing technical advancements, telemedicine has to adopt 5G technology. The sector needs it for sending high definition images, high-quality videos, monitoring patients remotely, and virtual operations. Also, a few technologies are a must to track the real-time health changes in a patient.
     

  4. AR/VR Applications – AR/VR apps have promised the growth of medical services. Both for educating and training, AR/VR has been beneficial. With AR/VR apps and virtual doctor visits, convenient and easy health diagnosis is possible. It’s because of this trend that people can talk to a medical care professional over video calls.
     

  5. Worldwide Remote Medical Services Healthcare giants are leveraging the advantages of telemedicine. They are outsourcing telemedicine services and expanding globally. Niches like dermatology, psychiatry, neurology, and mental health have started telemedicine remote service across the globe.

Where do you find the popular use of telemedicine apps in current times?

Telemedicine has proved helpful in providing online dermatology and psychotherapy guidance. It includes giving consultation for headaches, trots, common cold, insect sting, sore throats, rashes, and upset stomach.

Technologies Used In Telemedicine Apps

Technologies Used in Telemedicine Apps

Technological advancements are rapid than you think. With every new day, technology gives something new. Know the current trends used in telemedicine app development and find the seven top-notch technologies to develop a telemedicine app.

  1. Artificial Intelligence

    AI has set its foot in every sector, and the healthcare industry is no exemption to it. AI is nothing but making machines that can perform human-like. Don’t worry you don’t have to do machine learning as machine learning is a part of AI only. But, you can use it in the medical sector. There are three major uses of AI technology in telemedicine app development:

    • Chatbots– These are the online group chats carried between a patient and healthcare professionals. Some chatbots even have voice recognition features in them. Often, the next step is to book a doctor’s appointment.
    • Diagnostics– Using Artificial Intelligence in diagnostics means to understand a patient’s case through video conference software. AI improves the overall quality of diagnostics.
    • Prevention– With Artificial Intelligence, the general tasks of the doctors can be automated. Hence, it prevents unwanted workload.
  2. IoT

    There is an increasing need for telemedicine app development with the latest technologies involved. Internet of Things is one such technology that telemedicine apps need today. The most significant benefit of using IoT is that it stores the patient’s big data. These platforms store data and send a report to the doctors later on. For example, fitness trackers, walk trackers, pulse trackers, and similar apps use IoT technologies only.

  3. AR/VR

    Personalization offering has become a mandatory approach in every field. AR/VR technologies have helped designers a lot in delivering personalization through telemedicine apps. Users get convinced easily with augmented reality and virtual reality examples. VR technologies can revolutionize the use of tools in diagnosing patients.

    In video consultations, the 3D elements of VR technology enhance the final results. However, because of poor video quality, it ruins the purpose. Similarly, AR technology also benefits in its unique ways. Using it right in the app development, doctors can operate on the case more realistically through the telemedicine app. In short, AR/VR technologies give oxygen to virtual medications and make them live!

  4. Blockchain

    A telemedicine app uses video and voice integrations to transfer the patient’s data to the doctors. While transacting through an online telemedicine app, the data of the patients might go into lucrative hands as the internet is fragile. Blockchain technology ensures and encrypts the user data from any kind of breach. Blockchain technology answers to all the concerns regarding the security of telemedicine apps. The exchange of information guarded by Blockchain cannot get damaged otherwise.

  5. Cloud Storage Technology

    It’s only because of cloud service solutions that the data is revolutionarily stored today. According to IDC, global spending on cloud software development will reach around $500 billion by 2023. Cloud technology allows data storage to multiple devices from anywhere in the world and has even impacted the telemedicine sector. Here you can check out the complete guide on cloud-based application development and find out the benefits, challenges, and the process to develop one for your telemedicine startup.

    Several telemedicine apps have cloud-based electronic health record systems. These EHR systems manage, store, and allow users to access critical medical information. Critical data like lab-test progress results, prescriptions, and a patient’s medical information need multiple layers of security, which is possible only with cloud storage technology.

  6. Data Analytics Technology

    Telemedicine apps and gadgets generate a pool of patient and doctor data daily. This data is in the form of reports, or lab results stored by wearable devices like smartwatches, and smart devices used in the healthcare industry. Using big data technology, telehealth apps can analyze this data, use it to conduct research, and conclude in solutions.

    They can use this data to understand the patterns of people’s health on various parameters and improve the service of the industry. Also, data analytics help in modifying the telemedicine app development models. This technology since introduced has done only good to the healthcare sector.

  7. Remote Monitoring

    Remote monitoring has become an inseparable asset of telemedicine. Most of the telemedicine-related transactions are part of remote patient monitoring. The coronavirus pandemic has already made us realize the importance of virtual healthcare and its future expansion. Doctors also prefer RPM because this way, they can diagnose patients without actually contacting them.

    Remote patient monitoring also helps in real-time monitoring, and doctors can make well-thought decisions based on it. With the new 5G technology, remote monitoring is yet to boom more and more in the upcoming future. That’s why remote monitoring is considered the best telemedicine solution.

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Telemedicine Software Features For Patients

Telemedicine Software Features for Patients

The main purpose of telehealth app development is to provide convenience to users so patients can use this software as a service. The following app features will make the experience of patients smooth and satisfactory on a telehealth app.

  • Flexibility – The telemedicine patient app functionality should be competent to work on any hardware device with internet connectivity. The design of such a patient app should ensure hassle-free usage of the mobile app from the user’s end. With flexibility, it becomes easy to use such apps on any device.
  • Audio/Video Conferencing – This is to enable two-way communication via video between patients and healthcare providers. Some healthcare apps even allow screen sharing, so third parties like translators can also join the virtual consultation and hear each other. Audio/video session recording is one of the prominent features of such apps. Both doctors and patients can record it and download or view it later when required.
  • Chat Box – This feature gives patients access to reach his/her doctor on demand via instant messaging. It could be for anything from advice to alarming situations. With a chatbox, the patient can discuss their health conditions with doctors anytime. A telemedicine app having no chatbox has no purpose to serve in the healthcare system.
  • We will help you in building your app with conversation AI chatbot using Rasa or the Google Dialogflow platform.

  • Security Features – From the patient information to the medical record of patients, data protection on a telemedicine app is vital. Without end-to-end encryption, data security is impossible. For this reason, the patient app should have security features like encryption protocols and security protocols to protect and prevent the patient’s sensitive data from leaking.
  • Virtual Waiting Room – For an excellent account user experience on your mobile telemedicine app, install a virtual waiting room. Such customized features allow seeing where they are in the queue, how much time their appointment will begin, and when the video chat will start on the patient side. Plus, they help doctors in time management.
  • Appointment Scheduling – Every telehealth app should have an appointment scheduling feature. Patients must be able to log in by themselves to manage appointments according to a convenient and available time slot. Read here how appointment scheduling and a patient app can help you manage tasks efficiently and expand your telemedicine business.

Telemedicine App Features For Doctors

Telemedicine App features for Doctors

Though telemedicine works for both doctors and patients, its features differ. While patients demand online consultations the doctor app should have features and functions to fulfill these demands. The following are the main doctor app features:

  • E-prescribing – Can you imagine a doctor and a prescription individually? You know the answer. That’s why a telemedicine platform should have e-prescribing features. Healthcare specialists, through this app for doctors, should be able to send prescriptions directly to patients, their pharmacies, or family members’ devices.

  • Clinical Documentation – This feature is inevitable for both patients and doctors/physicians. Clinical documentation permits uploading a patient’s clinical details like medical tests, x-rays, trials, or treatments underwent. Without proper clinical documentation, authenticate diagnosis is impossible. Also, there remains no need for maintaining any paper records. Because of clinical documentation, a patient can submit all those documents to insurance companies to claim medical insurance.

  • Real-Time Tracking – For a smooth going e-medical process, real-time tracking is a must. Doctors should know who is the upcoming patient before the consultation starts for proper time management and patient management. Plus, real-time tracking gives all information about how many patients are consulted, how many patients are left, and how much time the next patient will arrive.

  • Communication Abilities – A feature with communication abilities helps doctors interact through HIPAA (Health Insurance Portability and Accountability Act) -compliant messaging. Nothing should hinder them while facilitating authorized users with a patient’s electronic protected health information. (ePHI)

  • Easy Access – This doctor app feature lets doctors have access to the patient’s medical records from the telemedicine system. Also, it has integrated access to pharmacy databases. Besides this, the feature should give the doctor on demand easy access to documents like CT scans and lab test results for further diagnosis.

  • Analytics Support – The super important feature from the doctor’s end in a telemedicine app is analytics support. On entering data into the software, a doctor must get an analysis of the patient’s current situation. On its basis, he can make changes or make improvements in future consultations. A telemedicine app for doctors with analytics support can create wonders in the medical field.

Benefits Of Telemedicine App Development

You’ll be amazed to know all the benefits of telemedicine app development. A telemedicine app development solution not only benefits the doctors and patients but also clinics and hospitals. In this list, we’ve tried to cover most out of its many merits. For a better understanding, we have pointed down its benefits one by one.

  • With a telemedicine app, there is no need for a clinic. Patients at remote locations, outskirts, and secluded regions can even get a doctor’s advice.
  • You can receive medical treatment without a doctor present physically with you. With telemedicine solutions, proper patient care is possible virtually.
  • A decrease in the number of patients walking in the clinic for physical check-ups. It avoids the spreading of contagious and chronic diseases.
  • S/he can save time from individual visiting and can attend to more patients virtually. Healthcare providers can be deprived of personal visits.
  • Because of the telemedicine app, patients will not have to wait for consultation, and this will indeed make telemedicine more feasible.
  • It saves a lot of time for healthcare specialists and patients. Patients need not stand in queues for consulting and doctors need not execute physical examinations every time.
  • It helps to maintain records efficiently. No need for keeping manual records. Doctors can access any patient-related information through the app.
  • With the app, you can unify the monitoring of patients and manage the medical services well in pace.
  • A telemedicine app allows doctors for avoiding the paperwork. You can save both your time and efforts from filling forms, documentation, and other formalities if you use an app, instead.
  • Over and above everything, the telemedicine app for doctors has benefited healthcare providers to make online profits. With an app, they have reached greater regions and a large pool of patients virtually.

Telemedicine app development has multiple benefits, we agree. From regular check-ups to chronic disease monitoring, you can do it all. However, we would recommend no one to use telemedicine for urgent care conditions like a heart attack or cardiac arrest. Instead, a telehealth services app is perfect for use in case of regular-life behavioral health concerns or follow-ups. Also, telemedicine is the best medium to use for consulting any ill-effects that you are suspicious about.

How to Build A Telemedicine Platform?

How to Build Telemedicine Platform

The entire telemedicine app development process consists of eight steps. From business analysis to launching, its app development demands a lot of effort. Take a look at these steps carefully and know how to develop telehealth solutions successfully.

  1. Conduct Analysis

    Designing is vital before developing. And before designing, planning is inevitable. The very first step towards building a telemedicine app is to conduct a business analysis and defining a unique value proposition. It includes analyzing the business needs and the target audience for your app solutions. Without knowing business needs and your target audience, your app won’t deliver any value.

    The further business analysis looks forward to knowing your competitors and what they are already offering using data analytics. Based on it, you must develop your unique value proposition and create a prototype. Get feedback from industry leaders and ensure that your app idea is possible in real or not.

  2. Create UX/UI Design

    Once the analysis is done and you have the desired results, the next step is to design the app’s UX and UI. A better user experience and user interface of any app means the best app look. The concept you have decided to go ahead with during the analysis stage decides the UX/UI design. The telemedicine app’s layout and navigation should be in accordance with its concept and the perception of the target audience.

  3. Start Developing

    Now it’s time for app coding! At this development stage in the app development process, you have to build the first version of your telemedicine app solutions. It includes all the basic functions and features as per your business model. You might also have to integrate a payment gateway into your app so patients can pay the fees online per doctor consultation. Of course, you can build a full-fledged application at one go, but it would demand hefty investments.

  4. Integrate The Technology

    You can blend steps three and four as they go hand-in-hand during the app development process. While you are making your app, you need to decide and integrate the technology you want your app to be based on. Integrating technology into your app will guarantee its work efficiency and further proceedings. Also, at this stage, you have to know your app’s wireframing, its functionality on browsers, and its fidelity.

  5. Project Management

    Project management begins in the development phase of a business plan of a telemedicine app. However, it is most required once you have built your app. It identifies any errors in the app’s functioning. When software developers do this, the project manager actually focuses on initiating the final development step of the app development process.

  6. Final Development

    The final development phase means to draft the ultimate app people will see after a few hours or days. Despite it being primary or advanced, the final development step means to make an app completely ready for testing and final launch.

  7. Quality Assurance And Testing

    Once an app is built, it isn’t directly launched. In between, quality assurance plays a pivotal role. These processes make sure that the app’s user experience and user interface are proper, its development approach is correct, the layout is as per standards, performance is good, there are no bugs, and the end-quality of the app is stunning.

  8. Launch The App

    The last step of building a telemedicine app is to launch it. Depending on its functionality, you have to make your app live on the Google Play Store or iPhone Store, or both. After launching it, you must advertise and promote the use of your app through several mediums and advertising app offers. Also, take care of your marketing expenses meanwhile promoting it. Hurray! Your app is launched, and it’s live.

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Telemedicine App Development Cost

If you really want to reap the advantages of a telemedicine project app, the cost to develop its telemedicine solution shouldn’t bother you much. Starting from its designing, wiring, software development, building, launching, and maintaining, everything is cost inclusive.

“Only and only an experienced mobile app development company can help you with building an incredible telemedicine app.”

What are the development costs for a telemedicine app? Depending mainly on the features included, the app cost varies from $20,000 to $100,000. If we are building a simple-designed app, the app cost will be the least.

However, if we build an advanced app, the cost will range from $70,000 to $100,000 depending on features. For instance, If you decide to remove the online prescription option from your app, you straightly would have to pay $3,000 less.

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Monetization of Telemedicine Solutions

The healthcare legislation also says monetizing your app is legal in the eyes of law. The following seven strategies or say monetization models will help you in monetizing your telemedicine application. Read them all and pick the best one for you.

Monetization of Telemedicine Solutions

  1. Free + Premium

    Not only telemedicine applications but most of the android mobile health apps use this strategy for monetization, an app design with a free + premium version. The free version offers basic usage while the premium version delivers advanced functionality.

  2. Paid Content

    Healthcare professionals must have a patient’s health record. Agreed. However, you can put a payment on accessing more app content. Doctors must pay a minimal amount to access the content further. This is a superb way to monetize your app.

  3. Charging Fees

    You can charge registration fees from the doctor to use your software. Whereas, you can charge subscription fees from the patient to use your medical services, create a user profile, and per doctor consultation. You can even charge a subscription fee based on the consultation duration. This a two-way monetizing strategy for your android telemedicine mobile app.

  4. Sponsored Ads

    Sponsored ads annoy app users. Correct. But, you can advertise based on actual-time tracking. If a patient is nearby a medical store, the app should show push notifications of vouchers and offers. Give them a choice to choose from many brands, and they are your customers forever.

  5. Promotional Discounts

    Any app that gives promotional discounts is the king of the telehealth business. For instance, the app user should get a discount on the X-ray report in an ‘XYZ’ lab during his/her next visit. Promotional discounts can invite money to your android mobile apps and other brands as well.

  6. Selling The Data

    In today’s time, any data is super important. If you can collect big health data via an app of the patient, you can sell it to the authorized personnel/company. For example, the data from your app of people suffering from obsessive weight can be helpful to the gym owners. You can become a market data provider and earn a few dollars in return.

  7. Gamify It!

    You read it right. Gamify your telemedicine project app. If a child is invited to play a game while receiving his treatment, he will be amused and you’ll be paid. Gamification is the most interesting strategy for monetizing your telemedicine app.

Examples Of 5 Best Telemedicine Apps

We already know the industry tendencies and technologies used for developing a telemedicine app. Now it’s time to know which businesses and their development partners are already reigning the telemedicine app world. These apps are already available on the app stores and work both on iOS or Android.

  1. Doxy Me

    Doxy Me Telemedicine App

    Competent to run on any browser, Doxy Me is a simple-to-use telemedicine application. In this app, the doctor from anywhere, just click their personalized room link and join with the patient for a video call. It is configured with both EHR (Electronic Health Records) and PM (Practice Management) software. Besides the free basic version, the app has premium tiers, too.

  2. AMC Health

    AMC Health App

    AMC health app provides FDA approved healthcare services. It allows Bluetooth connectivity and biometric data transfer. It is a fully advanced-featured app with remote operations and personal dashboard options. The Bluetooth function allows BP monitors, oximeters, glucometer, thermometer, pulse tracker, and similar devices for a wireless connection. It provides virtual care solutions that helps to improve patients health.

  3. Doctor On Demand

    Doctor On Demand App

    The Doctor On Demand app has earned 4.9 ratings from both Android and iPhone. The consultants on Doctor On Demand are registered members of the medical industry. You can cure your conditions after consulting Doctor On Demand app’s psychologists, physicians, and psychiatrists. The Doctor On Demand will collect your data, run a test, and suggest a treatment to be done. Bonus benefit – Doctor On Demand is a free app!

  4. MDLIVE

    MDLIVE App

    MDLIVE app is the best for consulting a healthcare provider when your primary physician is unavailable. Mainly, the app covers pediatricians and behavioral therapists on the list of doctors. You can also enroll in an appointment with a psychiatrist whenever needed through the MDLIVE app. It offers behavioral health appointments with licensed therapists & board-certified psychiatrists.

  5. Lemanoid

    MDLIVE App

    Lemonaid app comes with a free version for all its basic features. On paying $25, it assigns you a doctor and his/her paid consultation. You need to select a service and answer a few questions related to it. You’ll receive your diagnosis within 2 hours through the app only. If needed, you may even receive immediate video consultation.

FAQ

  1. What are the telemedicine market size predictions?

    The prediction of telemedicine market size states a growth rate (CAGR) of 37.7% during the estimation tenure. The aggregate market size will rise to 191.7 billion USD in 2025 from a mere 38.7 billion USD in 2020.

  2. What technologies are most used in telemedicine apps?

    Video conferencing, audio conferencing, wireless technologies, data monitoring, remote patient monitoring, internet-based software, smartphone applications, voice response technologies, fax, broadband technologies, mobile diagnostics, and narrow-band diagnostics are mainly used as telemedicine app technologies.

  3. What is the difference between Telehealth and Telemedicine?

    Telehealth is a broader term than telemedicine. Telemedicine concerns only healthcare services and it’s a part of the telehealth solution. However, telehealth includes healthcare and non-healthcare services. It comprises telemedicine, telehealthcare, and e-health/education.

  4. How do doctors follow-up with patients with a telemedicine app?

    Either by audio/video conferencing or by sending alarming notifications to the patient through the app, doctors take a follow-up from patients.

  5. How can you develop a telemedicine platform?

    By doing business analysis, competitor analysis, defining purpose, creating a prototype, and developing a design, telemedicine app developers can create a stellar app.

  6. How can you monetize your telemedicine app?

    One can monetize the telemedicine app by adopting the pay per visit model, subscription model, or premium membership model.

  7. What technology does telemedicine use?

    It chiefly uses information technology and communications technology. These technologies invite primary use of computers or mobile devices and internet connection.

 

Conclusion

We’ve covered all your concerns related to telemedicine app development, its cost, features, and everything else. If we still miss anything, you can ask us or comment below to grab our attention. You cannot build a telemedicine app with a little know-how. A mobile app development agency can help you with it.

Only an enterprise application development company can help you with this big job. The bottom line is, if you still have any second thoughts, just think, every single second you’re missing one patient already. Hurry, find your designer, launch your app, and start making a difference in the healthcare sector now.

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Author Bio
Rakesh Patel
Rakesh Patel
Designation: Co-founder and CEO of Space-O Technologies

Mr. Rakesh Patel is a Founder and CEO of Space-O Canada. He has 28 years of IT experience in business strategies, operations & information technology. He has expertise in various aspects of business like project planning, sales, and marketing, and has successfully defined flawless business models for the clients. A techie by mind and a writer at heart, he has authored two books – Enterprise Mobility: Strategy & Solutions and A Guide To Open311.