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Jopla: Italy’s Premier Service Marketplace

With over 1,000 downloads and a 3.9-star rating on the App Store, Jopla is a comprehensive marketplace platform connecting service seekers with skilled service providers across Italy. Featuring 20+ professional sectors and machine learning algorithms for perfect job matching, this platform has been facilitating secure, reliable service connections for over 5-7 years. Looking to enhance your existing marketplace platform?

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JoplaAI-Driven Food Photo Editor for Delivery Apps

Client From

Italy

Industry

Marketplace

Service Provided

Ongoing Maintenance Support

Platform

iOS and Android

About Jopla

Jopla is Italy’s established marketplace platform that revolutionizes how service seekers connect with skilled service providers across diverse professional sectors. From house cleaning and babysitting to specialized consulting services, Jopla creates a secure, transparent environment where professionals and clients can work together confidently.

What distinguishes Jopla in the competitive marketplace landscape is its intelligent approach to job matching. The platform leverages advanced machine learning algorithms to connect service seekers with professionals who possess exactly the skills they need. This smart matching system, combined with comprehensive safety features like secure payments and worry-free contracts, has made Jopla a trusted choice for Italy’s growing gig economy.

Built on cutting-edge Kotlin Multiplatform Mobile (KMM) architecture with GraphQL integration, Jopla delivers exceptional performance across both iOS and Android devices while maintaining native user experiences. The platform supports over 20 professional sectors, ensuring diverse opportunities for both service providers and job seekers.

With features like personalized profiles, skill highlighting, integrated insurance solutions, and administrative support, Jopla transforms the traditional marketplace experience into a comprehensive, professional ecosystem that prioritizes user safety, convenience, and success.

About Our Client and Project Requirements

Our client from Italy is an experienced entrepreneur who built and successfully operated Jopla in the Italian marketplace for over 5-7 years. With a thriving user base and established market presence, the platform faced the typical challenges of a mature digital product: evolving user expectations and the need for continuous improvement.

When our client approached Space-O Technologies, Jopla was generating consistent user complaints about specific functionality limitations. The platform’s service provider discovery was limited to basic list views, making it difficult for users to find nearby professionals efficiently. Additionally, the ratings and reviews system wasn’t performing optimally, affecting user trust and decision-making processes.

Our client sought a development partner who could take full ownership of the platform’s technical maintenance without requiring extensive documentation or hand-holding. The requirement was clear: find an agency capable of reverse engineering the existing codebase, understanding complex KMM architecture, and implementing user-driven improvements that would reduce complaints and enhance overall user satisfaction.

The project demanded expertise in Kotlin Multiplatform Mobile technology, GraphQL implementation, and the ability to work independently while maintaining the high standards that Jopla’s established user base expected.

Services We Offered

We have been supporting Jopla with comprehensive maintenance services for over 6 months, providing flexible, on-demand technical support that aligns perfectly with the platform’s operational needs.

Technical Codebase Analysis

Our team successfully reverse-engineered Jopla’s complete KMM architecture without extensive documentation, gaining deep insights into the platform’s complex structure and functionality patterns.

KMM Technology Mastery

We dedicated significant resources to learning and mastering Kotlin Multiplatform Mobile technology specifically for this project, expanding our technical expertise to deliver exceptional results.

User-Driven Problem Solving

We implemented solutions based on actual user complaints and feedback, ensuring that every enhancement directly addressed real pain points and improved user satisfaction.

Flexible Maintenance Model

We established an on-demand support system that provides maintenance services as needed, ensuring cost-effectiveness while maintaining platform stability and performance.

Feature Enhancement Implementation

Beyond basic maintenance, we actively developed and deployed new features based on user requirements, transforming user complaints into platform improvements.

Quality Assurance and Testing

Every enhancement undergoes rigorous testing to ensure platform stability, with careful attention to maintaining existing functionality that users depend on.

Top Features of Jopla

Skill Profile Creation

Create comprehensive professional profiles that highlight your skills and expertise, making it easier for clients to find and connect with the right service providers.

20+ Professional Sectors

Access opportunities across more than 20 diverse professional sectors, from home services and personal care to specialized consulting and technical support.

Machine Learning Job Matching

Advanced algorithms analyze skills, location, and preferences to connect service seekers with service providers who are perfectly matched, ensuring optimal results for both parties.

Secure Payment System

Enjoy worry-free transactions with Jopla’s secure, traceable payment system that protects both service providers and clients with guaranteed, direct account transfers.

Insurance and Protection

Benefit from personalized damage and accident insurance coverage, providing peace of mind and professional protection for all contracted services.

Administrative Support

Access free administrative and tax consultation services, with clear employment contracts and simplified bureaucracy management directly within the app.

In-App Communication

Streamlined messaging system enables quick, efficient communication between service providers and clients, facilitating smooth project coordination and updates.

Integrated Calendar Management

Built-in calendar functionality helps organize schedules, manage appointments, and ensure perfect coordination between service providers and clients.

Loyalty Rewards Program

Enjoy exclusive discounts, benefits, and rewards through Jopla’s loyalty program, designed to recognize and reward active platform participants.

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Key Improvements Delivered

MapView Service Discovery

Transformed the basic list-view service provider discovery into an intuitive, interactive map-based system that allows users to visually locate and connect with nearby professionals.

Enhanced Ratings and Reviews System

Completely overhauled the ratings and reviews functionality, implementing proper data processing, improved display logic, and enhanced user interaction capabilities for higher trust & credibility.

User Experience Optimization

Implemented multiple UX enhancements based on user feedback and complaint analysis, resulting in improved navigation efficiency, interface responsiveness, and overall user satisfaction.

Platform Stability and Performance

Systematically identified and resolved bugs, performance bottlenecks, and compatibility issues, ensuring reliable platform operation across different devices and operating system versions.

Technology Stack

Maximize Your Platform’s Performance with Space-O

Running a successful marketplace platform requires more than just initial development—it demands continuous innovation, user experience optimization, and technical excellence to stay competitive in today’s dynamic market.

At Space-O Technologies, we understand that established platforms like Jopla need specialized maintenance that goes beyond basic bug fixes. Our comprehensive approach includes strategic feature enhancements, performance optimizations, and user-driven improvements that transform complaints into competitive advantages.

With 7+ years of experience maintaining complex applications and serving Fortune 500 companies, we bring enterprise-level expertise to every maintenance project. Our flexible, on-demand model ensures you get exactly the support you need, when you need it, without unnecessary overhead costs.

Whether your platform needs technology stack upgrades, new feature implementations, performance optimizations, or user experience enhancements, our team has the expertise to deliver results that drive user satisfaction and business growth.

Transform your marketplace platform with strategic maintenance and innovation. Book your free consultation today and discover how Space-O’s maintenance services can keep your platform ahead of the competition.

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