A Complete Guide on What is Enterprise Software [Top 12 Types + Benefits]

As your business grows, you need a solution to manage the requirements efficiently with optimum efforts using enterprise-level software. Enterprise software is built to handle entire business processes without any additional requirements. The adoption of enterprise software took the business’s growth and management of all operations to a different level than never before.

Many enterprises struggle with several things, such as paperwork, managing people, maintenance of machinery, leaves, workload distribution, and reporting at the end of the day. With enterprise software, they can easily handle all the operations using features like CRM, human resource planning, accounting, supply change management, and marketing automation. Hence, organizations meet the daily standard to gain the term of business.

Do you know the market growth of enterprise software systems? As per the report of Statista, the global revenue of enterprise application software will reach 324.5 billion by the year 2024. Continue reading this post to know what is enterprise software.

Now, let’s understand the enterprise software in simple language.

What is Enterprise Software?

Enterprise software is computer software that meets the needs of the entire organization. The software includes the common business functioning, flow modules on how the organization works, and different features to manage the operations as per the needs.

The software is specially built to solve enterprise-wide problems rather than individual departments, which helps the organization to enhance productivity and performance at its best. Big organizations like Acers Group and Fox Entertainment Group are using enterprise software to manage business operations.

Now, let’s move further to its types.

What are the Types of Enterprise Software Systems?

The enterprise application software is classified according to business purposes. All types of enterprise application softwares are considered internal systems correctly integrated with the processes. There are several categories for perfect business functioning.

  1. Business Intelligence



    Business Intelligence

    Business Intelligence brings a privilege into software and services to deliver the in-depth insight that helps businesses take strategic business decisions.

    BI provides different data, such as historic, currents, and predictive views for business progress. It includes things like reporting, analytics, dashboard development, data mining, complex event processing.

    BI improves the decision-making of businesses from operational to strategic ways. Strategic decision of the company carries priorities, goals, and the most comprehensive level. With BI, you can combine the market data with your internal resources. Then this external and internal data provide a complete picture that brings effect into intelligence which can be deprived of a single point.

    BI-based software solutions are used by many businesses, such as the fashion industry, food industry, data quality management, retail industry and much more.

  2. Business Process Management

    Business Process Management

    A business Process Management system is software for executing the different tasks of the business, such as identification, modelling, automation of tasks, analysis, performance, online payment processing,  and automated billing systems. It also has the key advantage of actively looking into the improvements of business processes through simple and intuitive tools. Process management also relates to project management software, in which you use the repeatable process to again process the finished product for a better result.

    The lifecycle of the process management software system covers designing, modelling, execution, monitoring, and optimization as the final stage for delivering the best results. The software also involves support in the enterprise goals, employees, customers and partners within and ahead of the boundaries.

    Few examples of companies using the BPM system are Banking, Pharmaceuticals, and Breaveages productions.

    You can read our complete guide on the business process automation software to build an automated module for your business.

  3. Content Management System (CMS)

    Content Management System (CMS)

    A CMS is a software used to create, modify, and manage the digital content of the business. CMS software is generally used for enterprise content management and web content management. It helps you to differentiate and maintain the huge number of information in a single software with easy functioning and access. The features of the CMS include indexing, search, retrieval, formatting content, and management.

    Several popular businesses prefer to use the CMS like HubSpot, Oracle WebCenter Content, and Squarespace.

    Popular Features in the Content Management System

    • Creating SEO friendly URLs
    • Easy wizard installation and version updates
    • Admin Panel with multiple language support
    • Group-based permission approach
    • Include multiple media in content
    • Audit Logs of content
    • Minimum server resources requirements
  4. Customer Relationship Management

    Customer Relationship Management

    Relations with the customers are the backbone of the business. Although, the sales representative doesn’t miss any opportunity to ensure that CRM software plays a crucial role. It assures that your sales team is aware of every client. This technology is built to manage the business relationship and interaction to convert visitors and customers into loyal customers for a long vision.

    A CRM software helps your executives connect with customers, streamline processes, and improve sales growth. CRMs system provides the information about the customer, such as the customer’s personal information, purchase history, choices and issues.

  5. Database Management System

    Database Management System

    A database management system is a software solution that enables users to define, create, maintain, and retrieve data while taking care of security measures in the database.

    The software works as the intermediator for the end-user and the database. Earlier the database used to interact with relational ways. Today’s system can handle different types of less formatted and complex data efficiently.

    DBMS provides an overview of the database and facilitates you by providing you with the operation, such as performance monitoring and backup recovery. DBMS allows users to define the data, update it, and retrieve it by the users’ end.

  6. Enterprise Resource Planning

    Enterprise Resource Planning

    Enterprise resource planning refers to software that businesses use to manage daily activities like accounting, project management, risk management, inventory management and supply chain processes. In short, it keeps the tiring process easy and integrates with essential parts of the business.

    The ERP software is essential for the companies as it helps them implement resource planning by combining the necessary needs to run with a single system. Enterprise resource planning ERP solution is a web-based application and can be accessed from anywhere remotely and helps in workflow automation.

    Benefits of the ERP include the free flow of communication, single source of information, accuracy, and provide real-time reporting.

    Need custom enterprise resource planning software for your business?

    Our tech team can help you.

  7. Enterprise Asset Management

    Enterprise Asset Management

    The enterprise asset management software is especially an application that businesses use to maintain and control operational assets and tools. The software aims to optimize the quality and proper utilization of the asset throughout the production lifecycle. It brings enhancement in productivity and reduces the extra cost cuttings. EAM is used to plan the scope of the assets in an enterprise across the various departments, locality, and supporting business factors. The assets are included as the building, machinery, vehicles, plants, and moving equipment.

    The lifecycle management of these valuable equipment requires regressive planning and execution of the work. The EAM software includes the lifecycle management of the equipment, warranty management, scheduling maintenance, and portal-based software interface.

  8. Human Resource Management

    Human Resource Management

    Human resource management is the crucial approach for the effective management of people in an organization to help businesses gain competitive advantages. The software is designed to achieve the maximum performance of the business with a strategic approach. The HR department primarily gets help with the software from recruiting, training and development, performance appraisal, reward and payroll management.

    The purpose of the HRM system is to optimize the effectiveness of employees, which increases the productivity of an organization. The overall goal of human resources is to assure that an organization achieves success through its employees. They focus on the implementation of the policies and processes. They specialize work in finding, recruiting, onboarding, training, and developing employees. The training and development of employees ensure employees are trained and possess continuous development. The HRM system can help to manage the track of employee training sessions for their development.

    The human resources software manages the employees’ benefits such as parental leaves, discounts, payroll management, and other advantages.

  9. Knowledge Management System

    Knowledge Management System

    A knowledge management system is a software used by the business to help organize documentation, frequently asked questions, tutorials, and visual explanations in readily available formats for your audience. Utilizing Knowledge management software, you can keep the documentation up-to-date, assist customers in finding answers, and manage access control over the user group. Knowledge management refers to the process of gathering, updating and distributing knowledge effectively.

    When a company accurately maintains information that is easily accessible and shareable across the whole platform, it becomes fruitful and cost-efficient. The advantages of KMS include reducing your customers’ wait time, enabling the customer to help themselves, and providing more detailed help. A study from McKinsey Global Institute indicates that a robust KMS can reduce your search time by 35 percent and raise productivity by 20 to 25 percent.

  10. Supply Chain Management

    Supply Chain Management

    Supply chain management is the handling of the whole production progress of goods or services. It undertakes the process starting from the raw material to delivering the finished product. A company creates a supply chain that starts from the suppliers of raw materials to the dealers directly interacting with users.

    Five essential components of supply chain management are planning, sourcing, manufacturing, logistics, and returning. Effective execution of SCM software reduces the cost, wastage, and timing in the production cycle.

    It helps in maintaining the proper flow cycle of the product supply. As soon as the retailer stock is sold, they can quickly refill the stock. Another way to enhance and optimize the process to analyze the data to check where further improvements are needed.

  11. Networking and Informational Security

    Networking and Informational Security

    Network security is a comprehensive term that involves technologies, devices, and processes. By simple means, it is a set of configurations and protocols to protect the integrity and the confidentiality of the computer data through the network using software and hardware technologies.

    Whether it’s a small or large organization, it requires a certain level of network security solutions to protect business integrity from the ever-growing cyber threats in the world today.

    Today’s architectures are beneficial for the organization. Although, the complexity brings the chances for attackers to find the vulnerabilities and exploit them. Tackling the issues requires lots of effort and investment from technology experts. There is software built to conquer the threats of hardware and devices. Intrusion detection system software is used to monitor the network or system for malicious activity or policy violation.

    In network security, SDN (Software-defined networking) is an approach for networking management dynamically, methodically built an efficient network configuration to improve network execution and monitoring. SDN means to address that the static architecture of traditional networks is redistributed and complexes while the current trend requires easy troubleshooting.

  12. Custom Enterprise Software

    Custom Enterprise Software

    Custom software development is popular among businesses for its robust features, scalability, and reduced cost effect. Developing software that enhances your productivity, performance, and growth requires the best resources perfectly suitable to your business. Custom software is often the choice of a business that has unique processes for a specific technology product.

    Custom enterprise software development brings various advantages for your organization like an optimized business process, compatibility, cost-effectiveness, better security, scalability, flexibility, competitive advantage and perfectly built for your business. When you are looking to build custom enterprise software for your organization, its success doesn’t depend on what type, instead of the custom software development company you select. And it’s quite a tiring and time acquiring process.

Looking to build robust custom enterprise software solutions?

Our experienced developer team offers you a top-notch solution.

Do you still have questions? Don’t worry. Below are the most frequently asked questions.

FAQs About Enterprise Software

  1. How does enterprise computing work?

    Enterprise computing is the IT technology tool used in businesses for handling critical operations more efficiently. Enterprise computing comprises all the essential various types of software, including database management, relationship management, supply chain management, and so on.

  2. Is Saas an enterprise software?

    No, Enterprise systems are the software that an organization buys and installs on their organization’s servers. However, Software-as-a-service is the application that you rent for your company which is stored in the cloud server and accessed via the internet.

  3. How does the enterprise system work?

    The enterprise software system is an extensive software solution that enhances workflows and customer support service. The software uses central point hubs to help businesses automate and make decision-making better. The functionalities of the software are internally connected, and with the help of a command fired by the administrator, the software gets executed.


The bottom line represents that the use of enterprise software systems in the organization is widely increasing. It is considered the best way to consolidate all business operations at the central-based software system.

It will help its employees and customers to gain more organized information and better clarity and understanding of the business objective. So, if you are looking to scale your business by designing a custom enterprise software solution, you can contact us through the below form. One of our sales representatives will get back to you shortly with the best possible solution.

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Author Bio
Rakesh Patel
Rakesh Patel
Designation: Co-founder and CEO of Space-O Technologies

Rakesh Patel is the Founder and CEO of Space-O Technologies. He has 28 years of IT experience in business strategies, operations & information technology. He has expertise in various aspects of business like project planning, sales, and marketing, and has successfully defined flawless business models for the clients. A techie by mind and a writer at heart, he has authored two books – Enterprise Mobility: Strategy & Solutions and A Guide To Open311.